Responsible gambling

Responsible Gambling at The Star Sydney

The Star Sydney is committed to providing a safe and enjoyable gaming experience for all patrons. Our venue promotes responsible gambling practices, ensuring that our guests can enjoy their visit without compromising their well-being.

Tools and Support

We offer a range of tools to help you manage your gaming habits:

Self-exclusion programs: You can choose to exclude yourself from playing on-site or online.
Deposit limits: Set daily, weekly, or monthly deposit limits to control your spending.
Time-outs: Take breaks from gaming for set periods to maintain a healthy balance.
Loss/Time Limits: Session reminders and alerts encourage you to pace yourself.

Responsible Gambling Resources

Our staff is trained to assist patrons with responsible gambling concerns. We provide access to various resources, including:

Australian helplines (1800 858 858) and online support services
On-site counseling rooms for confidential discussions
Educational materials and signage throughout the venue

NSW Regulations and Compliance

The Star Sydney adheres to New South Wales' specific responsible gambling regulations, exceeding baseline standards. These include:

Regular audits of our gaming machines and table games to ensure fairness
Staff training on responsible gambling practices
Prominent signage highlighting responsible gaming information

Support for Patrons at Risk

If you or someone you know is experiencing problems related to problem gambling, please don't hesitate to reach out. Our staff will work with you to develop a personalized plan for maintaining healthy habits.

Responsible Gambling Initiatives

The Star Sydney continues to evolve and adapt our responsible gaming practices to meet the changing needs of our patrons. We remain committed to providing a fun, exciting experience while prioritizing your well-being and safety.

By being proactive about responsible gambling, we aim to create an environment where everyone can enjoy their visit without worrying about potential harm. If you have any questions or concerns regarding these initiatives, please don't hesitate to speak with our staff.